​Support Services
Al Wasit is committed to upholding the quality and reliability of our software and equipment. We leverage our expertise and provide extensive support to empower our customers in maximizing the potential of the FRAMECAD System.
FRAMECAD is dedicated to ensuring the quality and reliability of our software and equipment. We offer comprehensive knowledge and support to empower our customers in maximizing the capabilities of their FRAMECAD System. Our training, customer care, commissioning, and scheduled servicing programs are specifically designed to uphold productivity and deliver a favorable return on investment for your business.
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Across the globe, our teams of customer care specialists provide unparalleled levels of ongoing support and expertise. Whether through the FRAMECAD Global Customer Care program or tailored support packages for technical, engineering, software, design, and construction needs, we ensure that each customer receives comprehensive assistance from inception to completion.
Unmatched operational assistance
FRAMECAD provides customers with an exclusive business intelligence and support system through the MyFRAMECAD customer portal. With MyFRAMECAD, you can access real-time production information from your factory, avail 24/7 technical support, utilize design and engineering tools, and access marketing resources. All of these features are specifically designed to minimize downtime, boost productivity, and enable precise monitoring and reporting.